Refund policy
Return and Refund Policy
Last updated: September 22, 2026
The arrangements discussed through this website concern proposed in-game delivery. No physical item is shipped or returned by post.
If an accepted arrangement was not delivered, was materially incomplete, or did not match the resource quantities confirmed in writing, email evonyrss.commerce@gmail.com within 7 days of the agreed delivery date or the date you became aware of the issue. Include the written confirmation, proof of any payment, and relevant delivery records. Do not send account passwords, verification codes, or recovery information.
We will review the issue with you. If we collected payment and the agreed delivery did not occur, we will refund the amount paid. If only part of the confirmed amount was delivered, we will offer to complete the missing amount where feasible or refund the undelivered portion.
If delivery was completed as agreed, an in-game transfer may not be reversible. We will still review any reported issue fairly. The 7-day contact period does not limit consumer rights that cannot legally be excluded or prevent a valid payment dispute.
We will initiate an approved refund within 5 business days of approval, using the original payment method where possible. If that method cannot be used, we will agree on an alternative with you in writing. The time for the funds to appear in your account depends on the payment provider.
If an arrangement was canceled before delivery and no payment was collected, there is no charge to refund.
Contact: evonyrss.commerce@gmail.com